Operations/Administrative Assistant, Full-Time – Absolute Security Group

Location: Salisbury, MD

Salary: $13/hour

Hours: 7:30-4:00, Monday-Friday

Education: Minimum high school diploma or equivalent required.

Requirements:

  • 1-3+ years of office experience preferred
  • 1-3+ years of customer service required
  • Previous experience in administration preferred
  • Proficient use of Microsoft Office
  • Experience with service software preferred
  • No criminal history

Locally-owned small security business seeking a hard-working, dependable, personable individual to join our team as an operations and administrative assistant. This opportunity is designed for a positive self-motivator with effective time management and organizational skills who is able to work efficiently and independently as well as working well as a team member. Must have excellent communication skills, both verbal and written. Applicant must have the ability to multi-task and pay attention to detail in a relatively fast-paced environment. Applicant should understand that professionalism with our customers is highly valued and that this is an environment in which you must be willing to learn. Demonstrated customer service and interpersonal skills are critical. Position requires an ability to manage schedules, as a majority of the job will be taking service call information from customers and relaying it to our technicians who are out in the field. The applicant who fills this position will be greatly relied upon, so they must demonstrate the ability to take on a heavy work load while maintaining company standards.

Responsibilities Include:

  • Scheduling service calls
  • Creating/closing service tickets
  • Processing new jobs
  • Answering/handling phone calls
  • Assisting the salesmen in paperwork, leads
  • Creating needed forms
  • Supply orders
  • Scheduling fire inspections
  • Any necessary paperwork
  • Collection calls
  • Updating account information
  • Running social media accounts and updating our website
  • Designing ads, writing editorials, and ordering marketing materials
  • Writing newsletters
  • Assisting in getting our technicians certified
  • Taking payments
  • Office organization
  • Assisting in quarterly billing
  • Creating zone lists
  • Corresponding with customers
  • Building invoices
  • Any other responsibilities as deemed necessary by the office manager

If interested, contact Absolute Security Group by calling (410-860-0620) or emailing info@absolutesecuritygroup.com.