An easy way for our community to support downtown businesses with quick, convenient, cashless currency you keep on your phone.
Downtown SBY Dollars is a new e-gift card program that will give you more flexibility to support your favorite local businesses. When you purchase Downtown Dollars, you will receive a digital e-gift card that can be redeemed at several Downtown Salisbury businesses.
To purchase an e-Giftcard, please visit this link
How it Works
Select the value of your Salisbury, MD. Choose your recipient (family, friends, team members) and send via email or text message. The recipient can use that value to make purchases at participating , gift card merchants.
NON-RELOADABLE. NO CASH ACCESS. Unless prohibited by law, a $3.00 fee will be deducted monthly from Voucher balance starting 1st day after 12 months of inactivity. Activity means any action resulting in a change in Voucher balance, other than fee imposition, or adjustment due to error or prior transaction reversal.
Gift Card FAQ
Can I use the same gift at multiple locations?Yes, as long as there is a remaining balance, the card may be used at any participating location. See list of locations that accept the Salisbury, MD.
Will my gift card work anywhere?The card can be used at any location that has signed up for the program. Additional businesses are being added every day!
Can refunds be provided to my gift card?Yes -- just as refunds would be applied to your credit card, they can also be applied to your gift card.
Where can I check my gift balance?Check your gift balance here: Check Balance.
What do I do if my gift card is declined?If your card is declined, it could be because:
- The information is entered into the POS or terminal system incorrectly, try re-entering the information
- The value on the card is less than what is trying to be redeemed. Have an additional payment form ready in this instance.
- You are trying to redeem it at a non-participating business
Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.
How is the digital gift card redeemed?The card is keyed in manually into a business’ POS or terminal systems as a credit card. It cannot be swiped.
Are physical cards an option?There are no plastic cards available. The card is available electronically or if you choose you can print it in a piece of paper.
Is there a cost associated with purchasing a gift card? How much does it cost to purchase a card?The card purchaser pays an eDelivery fee to cover processing costs ($1.00 per card and 5.0% of the total value of the gift amount), unless this has been paid by a third party. The card recipient and merchant receive the full value for the card, providing maximum benefit to local businesses.
What happens if my purchase amount exceeds the balance on my gift card?In the event that your purchase exceeds the amount in your balance, you will need to have a separate form of payment to cover the difference of the purchase amount.
Where can my gift card be used?These gifts are intended to be used in store or over the phone with the listed participating merchants. They will not work with delivery services who cannot specify a participating merchant's point of sale system (e.g. Grubhub, Doordash, Uber Eats, Postmates) because enabling those third parties would allow gifts to be redeemed outside your community. Online purchases will be declined if the purchase amount is greater than the current card balance; ecommerce engines don't take multiple cards. Online purchases and chain or franchise locations where the merchants are not a part of your community may not be permitted by your community card organizers.
For additional questions or concerns regarding your gift card, email firstname.lastname@example.org
Become a Participating Business
Apply to be part of our exclusive local network that accepts Salisbury, MD and allow customers the convenience of shopping, eating and playing in our beautiful region. Increase visibility to your business and expand your customer base.
Click here to learn more or visit our platform to sign up.